Service

Our service is always ready to help you!

Mihajlo Valka
MasFerg Agro Service Manager
Phone 1: +381 (0)21 400 525
Phone 2: +381 (0)21 400 255
Fax: +381 (0)21 400 850
Mobile: + 381 (0)63 545 626
E-Mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Service department is the most important department in the company. More and more buyers review these terms of service and warranty before making a decision on procurement of new machines. Offer first-class after-sales service, has always been a primary objective of our business philosophy. "If we can not come today, please wait until tomorrow morning," Usual answer that satisfies most users.

All employees in the service regularly participate in training in the factories of our principals, both at home and abroad. The training is aimed at overcoming the problems that might occur during operation of modern machines, using special tools in the shortest possible time.

Machine operators and mechanics of farm customers, also pass through the training service. Machine management and maintenance can not be successful without training detakhe that provides our service department.

It is not easy to gain the trust of customers in the post-sales service, but a long list of satisfied end-users of our machine is the best recommendation of how current and future customers.